Privacy Policy

This Privacy Policy explains how Assisto ("Assisto", "we", "our", or "us") collects, uses, shares, and protects information when you use our websites, products, and services (the "Services").

Information We Collect

We may collect the following categories of information:

• Account and contact data: name, email, organization, and login credentials.
• Service usage data: activity logs, feature usage, and device/browser information.
• Content you submit: text, citations, plans of correction, and related materials you provide for analysis.
• Payment and billing data: data necessary to process subscriptions and transactions through payment providers.

How We Use Information

We use information to:

• Provide, operate, and maintain the Services.
• Analyze CMS citations and other regulatory sources using software and AI-assisted workflows.
• Improve product performance, quality, and user experience.
• Respond to support requests and communicate service updates.
• Detect abuse, enforce our Terms of Use, and comply with legal obligations.

AI Processing Notice

Our Services use automated systems, including AI models, to extract, organize, and summarize information from CMS citations and other sources. AI-generated outputs can be incomplete, outdated, or inaccurate. You are solely responsible for independently reviewing and validating all outputs against official source documents before taking action.

No Professional Advice

Assisto does not provide legal, regulatory, clinical, or professional advice. Information and outputs are provided for informational and workflow support purposes only.

How We Share Information

We may share information with:

• Service providers that help us host, secure, and operate the Services.
• Payment processors and infrastructure partners required to deliver core functionality.
• Authorities or other parties when required by law, regulation, or legal process.
• Successors in connection with a merger, acquisition, financing, or sale of assets.

Data Security and Retention

We use commercially reasonable measures to protect information, but no method of transmission or storage is fully secure. We retain information for as long as needed to provide the Services, meet legal obligations, resolve disputes, and enforce agreements.

Your Responsibilities

You are responsible for ensuring your use of the Services and any data submitted complies with applicable law and your contractual obligations. You should not rely on any single output without independent review.

Your Choices

You may request access, correction, or deletion of your account information by contacting us at hello@assistocare.com, subject to applicable law and our legitimate business needs.

Policy Updates

We may update this Privacy Policy from time to time. Material updates will be reflected by revising the effective date above.